Last night a small group of us went to Mamma Lena's for dinner. I heard from friends that is was real good Italian food and was looking forward to it... however I would 'eat' my words by the end of the night.
Walking in, it seemed like a cozy place settled in a historic building in downtown Waxhaw. Brick walls, a huge bread maker (where they make the homemade bread) and pictures of people enjoying food on the wall. I sat down and prepared to look over the menu while waiting for other friends to arrive. The menu, by appearance, had many options from pasta to pizza to specialities. Once our final friend arrived (there were five of us), the waitress came over to get our order. Waters all around except a friend and myself ordered a glass of wine ($7). The wine arrived and it was generously filled - I figured it must be for the price. Friend 2 noticed that the owner wasn't working and stated the food isn't as good when the owner is not there (Flag #1). This is when it starts to get dicey... We began to place our orders:
Friend 1 - small pizza with bacon and ricotta
Friend 2 - small pizza with meatballs and ricotta
Friend 3 - small pizza with meatballs and olives
Friend 4 - gnocchi with side salad
Myself - gnocchi with side salad
Seems simple enough, right? Well, Friend 4 asked if they could upgrade to a Caesar salad instead of a house salad. The waitress stated that they only had large Caesar salads and couldn't do that (Flag #1 - this means that the salads are premade in the bowls - how hard is it to put some romaine, croutons and some parm in a smaller bowl?) - so Friend 4 was stuck with the house salad. While we waited for the salads, the bread was brought to the table. Not to ruin it, but this was the best thing we ate all night. The inside was moist and soft and the crust was flaky and crunchy. It was served with garlic butter that had nice sized pieces of garlic.
About 10 - 15 minutes later, the house salads arrived. They looked like they have been sitting in the bowl in the fridge (yea Flag #2!). The bowl contained iceberg lettuce and wilty carrot sticks with some croutons on top. The balsamic vinaigrette that came with it was thick and tasteless. It had the consistency of maple syrup. During this time, I noticed that several diners in the nearby tables just up and left... leaving their empty bread baskets and water. Yes - the service/kitchen seemed to be that slow. It took about 20 - 30 more minutes it seemed for our entrees to come to the table. All in all, it was ok as we enjoyed each others company chit-chatting - but the chit chatting was turning into grumbling stomachs. First, the small pizzas were brought out. Friend 1 and 3's order was right... Friend 2 was brought a bacon and ricotta pizza instead of meatball (Flag #3 - the waitress said it would be an easy fix as the meatballs are premade and cooked and could just put them on the pizza - should food be made to ordered? This isn't a fast food restaurant - believe me). The 'adding meatball process' was so fast, the pizza came back out with mine and Friend 4's gnocchi orders.
Gnocchi time. Ok - the plate appeared big. From appearance, it was gnocchi shaped balls with red sauce and mozzarella cheese. The cheese wasn't fresh mozzarella cheese either but just shredded cheese from a bag it seemed - I could tell because some was melted and some was not. Yikes. I decided to dig into the dish to give it a try... the 'gnocchi' didn't really seem like gnocchi. You know how homemade gnocchi has the definite potato dumpling taste, weight and texture (a nice, plump piece of dough with a moist center?) - this did not have it. The gnocchi appeared to be just a big piece of store made pasta with perfect lines. It was overcooked and had no gnocchi qualities that I have ever seen. As for the sauce, I might as well have just poured pure salt in my mouth. It was the saltiest dish I have had in a long time. If you count salt as a spice - it was really anything that seemed added to the dish. The tomato sauce had the consistency of a jarred sauce (Prego maybe?). Not to mention with the shredded cheese (that was cold) - this was not worth the $12.50 pricetag. I only really ended up taking 4 bites and setting the plate aside asking for a takeout box - maybe the spouse will eat it. Friend 4, who also ordered the gnocchi was not impressed either - also only taking a few bites and setting it aside. At this time trying to choke down the Atlantic Ocean with floating pasta, I really needed some water. The server only came once the entire time to refill our water glasses and I never saw her refill again - boy, did I need it.
As far as Friend 1-3's pizza - they all seemed to like it ok but stated it didn't taste like it usually does. The dough seemed to be homemade by the big bread machine also. Friend 2's pizza did look pathetic... pieces of bacon and ricotta thrown around with some cheese melted, then on top - clumps of meatballs that were thrown on as an afterthought.
I don't think that 'the owner isn't there so it's not as good' is a valid excuse. A great... even good restaurant should be on top of its game any and everyday. It took us about 2 hours for our meal and ~$30 just for mine - which was definitely not worth it. There are definitely better Italian, nonchain restaurants in the area (which will be showcased later) - heck even Carraba's is better (shutter - a chain!)
I give Mamma Lena's 1 ghost. Service was poor (even though the waitress seemed friendly but definately stressed), the wait was long, the food was over salted and not seasoned properly, food seemed store-bought and premade.... should I go on? Hey - I am sure some of you are going to disagree with this assessment but 'the owner wasn't working' isn't an excuse.
Walking in, it seemed like a cozy place settled in a historic building in downtown Waxhaw. Brick walls, a huge bread maker (where they make the homemade bread) and pictures of people enjoying food on the wall. I sat down and prepared to look over the menu while waiting for other friends to arrive. The menu, by appearance, had many options from pasta to pizza to specialities. Once our final friend arrived (there were five of us), the waitress came over to get our order. Waters all around except a friend and myself ordered a glass of wine ($7). The wine arrived and it was generously filled - I figured it must be for the price. Friend 2 noticed that the owner wasn't working and stated the food isn't as good when the owner is not there (Flag #1). This is when it starts to get dicey... We began to place our orders:
Friend 1 - small pizza with bacon and ricotta
Friend 2 - small pizza with meatballs and ricotta
Friend 3 - small pizza with meatballs and olives
Friend 4 - gnocchi with side salad
Myself - gnocchi with side salad
Seems simple enough, right? Well, Friend 4 asked if they could upgrade to a Caesar salad instead of a house salad. The waitress stated that they only had large Caesar salads and couldn't do that (Flag #1 - this means that the salads are premade in the bowls - how hard is it to put some romaine, croutons and some parm in a smaller bowl?) - so Friend 4 was stuck with the house salad. While we waited for the salads, the bread was brought to the table. Not to ruin it, but this was the best thing we ate all night. The inside was moist and soft and the crust was flaky and crunchy. It was served with garlic butter that had nice sized pieces of garlic.
About 10 - 15 minutes later, the house salads arrived. They looked like they have been sitting in the bowl in the fridge (yea Flag #2!). The bowl contained iceberg lettuce and wilty carrot sticks with some croutons on top. The balsamic vinaigrette that came with it was thick and tasteless. It had the consistency of maple syrup. During this time, I noticed that several diners in the nearby tables just up and left... leaving their empty bread baskets and water. Yes - the service/kitchen seemed to be that slow. It took about 20 - 30 more minutes it seemed for our entrees to come to the table. All in all, it was ok as we enjoyed each others company chit-chatting - but the chit chatting was turning into grumbling stomachs. First, the small pizzas were brought out. Friend 1 and 3's order was right... Friend 2 was brought a bacon and ricotta pizza instead of meatball (Flag #3 - the waitress said it would be an easy fix as the meatballs are premade and cooked and could just put them on the pizza - should food be made to ordered? This isn't a fast food restaurant - believe me). The 'adding meatball process' was so fast, the pizza came back out with mine and Friend 4's gnocchi orders.
Gnocchi time. Ok - the plate appeared big. From appearance, it was gnocchi shaped balls with red sauce and mozzarella cheese. The cheese wasn't fresh mozzarella cheese either but just shredded cheese from a bag it seemed - I could tell because some was melted and some was not. Yikes. I decided to dig into the dish to give it a try... the 'gnocchi' didn't really seem like gnocchi. You know how homemade gnocchi has the definite potato dumpling taste, weight and texture (a nice, plump piece of dough with a moist center?) - this did not have it. The gnocchi appeared to be just a big piece of store made pasta with perfect lines. It was overcooked and had no gnocchi qualities that I have ever seen. As for the sauce, I might as well have just poured pure salt in my mouth. It was the saltiest dish I have had in a long time. If you count salt as a spice - it was really anything that seemed added to the dish. The tomato sauce had the consistency of a jarred sauce (Prego maybe?). Not to mention with the shredded cheese (that was cold) - this was not worth the $12.50 pricetag. I only really ended up taking 4 bites and setting the plate aside asking for a takeout box - maybe the spouse will eat it. Friend 4, who also ordered the gnocchi was not impressed either - also only taking a few bites and setting it aside. At this time trying to choke down the Atlantic Ocean with floating pasta, I really needed some water. The server only came once the entire time to refill our water glasses and I never saw her refill again - boy, did I need it.
As far as Friend 1-3's pizza - they all seemed to like it ok but stated it didn't taste like it usually does. The dough seemed to be homemade by the big bread machine also. Friend 2's pizza did look pathetic... pieces of bacon and ricotta thrown around with some cheese melted, then on top - clumps of meatballs that were thrown on as an afterthought.
I don't think that 'the owner isn't there so it's not as good' is a valid excuse. A great... even good restaurant should be on top of its game any and everyday. It took us about 2 hours for our meal and ~$30 just for mine - which was definitely not worth it. There are definitely better Italian, nonchain restaurants in the area (which will be showcased later) - heck even Carraba's is better (shutter - a chain!)
I give Mamma Lena's 1 ghost. Service was poor (even though the waitress seemed friendly but definately stressed), the wait was long, the food was over salted and not seasoned properly, food seemed store-bought and premade.... should I go on? Hey - I am sure some of you are going to disagree with this assessment but 'the owner wasn't working' isn't an excuse.
Downtown Waxhaw
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